The average IT team juggles five or more tools just to handle a single support request. Reklyo consolidates everything into one tab — ticketing, chat, knowledge base, assets, and analytics — so your team spends less time switching and more time solving.
Every system your IT team needs — no more tab overload, no more juggling passwords across five different apps, no more dropped requests slipping through the cracks.
From the moment a ticket lands in your inbox to final resolution, Reklyo gives your team complete visibility and control. Set priorities, assign agents, track SLAs, and keep a full audit trail automatically — no separate tool required.
Reklyo's built-in chat eliminates the need for a separate messaging tool. Create channels for teams or topics, send direct messages, reply in threads, jump on a call — all without leaving the app.
Build a living documentation hub your whole team can search, reference, and trust. Stop answering the same questions twice — write it once, share it forever.
Keep a complete inventory of every device, license, and piece of hardware across your organization. Automation rules handle the grunt work — lifecycle tracking, assignment, and alerts happen on their own.
Drag-and-drop Kanban boards built for IT work streams. Track milestones, assign tasks, and monitor progress — all connected to your tickets and team chat, right inside Reklyo.
Reklyo's insights dashboard gives managers and team leads a clear picture of support performance — ticket trends, resolution times, agent workloads, and asset utilization — all in one view, no spreadsheets required.
Reklyo is designed to get out of your way. Getting started is straightforward and your team will be productive on day one.
Create your workspace, invite agents and members, and configure roles — admin, agent, or member.
Customize ticket categories, set up chat channels, build your knowledge base, and import your asset inventory.
Users submit tickets directly or via helpdesk chat. Agents get notified instantly and triage from the inbox.
Use the Insights dashboard to spot bottlenecks, track SLA performance, and continuously improve support quality.
Start with a 14-day free trial on Starter or Pro — no payment method required. No surprise fees, no vendor lock-in.
Whether you have questions about features, need a demo, or want to discuss an Enterprise plan — we're happy to help. Fill out the form and we'll get back to you within one business day.
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